Certification Services:

To professionals working in the translation and Arabization sector
Individuals, companies, or translation departments in institutions
To all aspirants to achieve the requirements of the ISO standard
ISO 17100: 2015 For Translation Service Providers
Here are some questions

All the answers to these questions and more can be found in
 our Package:
"12 weeks of Coaching"
to get ready for your Initial Certification Audit.
- Full and focused supervision for 12 weeks long by one of the world's foremost industry experts, and
Senior Lead Auditor of the Austrian Certification Body 🇦🇹
Dr. Muhammad Ali Ibrahim
- Full training for team members until being able to apply the international standard requirements of the specific desired standard.
- Providing sample forms for all procedures, documents, and records
Including the quality manual and complete training to handle them.

All the answers to these questions and more can be found in
 our Package:
"12 weeks of Coaching"
to get ready for your Initial Certification Audit.
- Full and focused supervision for 12 weeks long by one of the world's foremost industry experts, and
Senior Lead Auditor of the Austrian Certification Body 🇦🇹
Dr. Muhammad Ali Ibrahim
- Full training for team members until being able to apply the international standard requirements of the specific desired standard.
- Providing sample forms for all procedures, documents, and records
Including the quality manual and complete training to handle them.

Certification Services
We offer added-value Certification Audits from TÜV AUSTRIA to obtain the ISO certificate of the desired discipline:
1- Organizational System Certification
1- Professional Individual Certification

Our Auditing Services include the following kinds of Auditing:

1.Organizational System Certification
Certification is a valuable fact to deliver the proof by illustrating that your services meet client desires and fulfill specific requirements. For a few businesses, certification may be a legitimate or legally binding requirement. In about all corporate, certifications make a better level of security, confidence, and increment performance. Our auditors have the specific HR knowledge plus the principles of an optimal management system which, besides, they are well-trained to deliver an added-value service focusing on considering the client requirements and enhancing the performance.

is our accreditation body and partner, headquartered in Vienna, Austria, providing management system certification services to the HR & service sectors all over the world.

audits the management systems of the customer organization to determine compliance with the relevant standards and to provide value-added reports to encourage both corrective actions (if necessary) and opportunities for improvement. The portfolio of our certification services includes the following standards:

ISO 10667-1:2020
ISO 10667-2:2020
ISO/TS 24179:2020
ISO 30401:2018
ISO 30405:2018
ISO 30406:2017
ISO 30407:2017
ISO 30408:2016
ISO 30409:2016
ISO 30410:2018
ISO 30411:2018
ISO 30414:2018
ISO 30423:2021
ISO 9001:2015
Our hands-on and friendly audit team gains a deep understanding of your business in the first stage, its strategic direction, context, risks, and the service delivery processes to ensure a customer-centric perspective for the benefit of customers, employees, and broader stakeholders.

The procedure of a ISO certification
The process of certification by TÜV AUSTRIA follows a clear plan.
On this page, we will introduce you to the steps you need to take to get you to the certification audit and obtaining the ISO certificate in the desired discipline.

Step 1: Initial audit Part 1
System check and start requirement

In the first step of the process of certification, your TÜV AUSTRIA auditor considers the structure of your management system, the manual in the form you deliver, the process landscape, and the sequence and interaction of your processes.
In discussion with your management, they let us know about the orientation of your company, and we develop a thorough understanding of the strengths and weaknesses of your organization. This is how we identify the potential for improvement that offers you a real competitive advantage. In addition, we look at your (preliminary) Management Review and your internal audits. In conjunction with the corporate goals, we take this information into account in the next audit step.
After closing this step and gaining a deep understanding of your processes, procedures, and work instructions, we will determine the further course of the audit with you. You have the opportunity to fix potential vulnerabilities until the next audit step.

Step 2: Initial audit Part 2
Practical implementation

In the second step of the certification process, we audit how you have implemented the requirements for your management system. At a certain audit scope, we will put together a suitable auditing team. You will learn about this from us in advance so that you can plan accordingly,
In the beginning, we interview the management. Current issues flow directly into the audit. We then audit the parts of the management system that provide basic information. We will look at the practical application on-site.

Finally, we provide you with a comprehensive audit report with a summary for your management. If there are no deviations, you will receive an internationally recognized certificate that is valid for three years. If deviations are detected, they must be appropriately processed so that you receive your certificate after the re-audit.

Step 3: Surveillance audit
Maintaining the certification
At the latest twelve months after completion of the initial audit, an audit of parts of your management system will take place. Shorter intervals of nine or six months are possible. Finally, you will again receive the audit report with a summary for your management.

TÜV AUSTRIA Tip: The Surveillance audits should primarily serve your company. Your auditor will focus on critical issues such as customer satisfaction or the impact of your management system on your business results. Their goals, as well as current issues, are central to the audit process.

Step 4: Last Surveillance Audit / Focus audit
Your future planning

In the last audit before the recertification (focus audit), we bundle the results for your management: How has your management system developed since the initial audit? What progress has been made? In doing so, we take the focal points of your corporate strategy into account.

The results for future planning are taken into account in the audit planning. On this basis, you can successfully start a new certification cycle (recertification) over three years. The certification process starts again.

Our Tip:
The audit report provides a simple overview of possible strengths and weaknesses. Your TÜV AUSTRIA Auditor also points out the potential for improvement.

The Workflow of our certification process:
Application – tell us what you need, and we review your application and approve
Proposal & Contract – we give you a proposal detailing the cost and time involved in a formal assessment.
Meet your assessment team – we assign you a dedicated Customer Relations Responsible.
Pre-Audit – optional pre-assessment identifies any omissions or weaknesses that need resolving.
Audit – this comprises a number of stages, depending on the chosen standard.
Certification – issues the international ISO Certificate, clearly outlining the scope of your certification.
Compliance – Customer Relations Responsible will carry out ongoing assessments to support your continual improvement activities.
2.Professional Individual Certification
Target groups:
    Board directors
    Managers
    HR practitioners
    CFOs
    HR quality auditors
    Consultant Etc.
1.Organizational System Certification
Certification is a valuable fact to deliver the proof by illustrating that your services meet client desires and fulfill specific requirements. For a few businesses, certification may be a legitimate or legally binding requirement. In about all corporate, certifications make a better level of security, confidence, and increment performance. Our auditors have the specific HR knowledge plus the principles of an optimal management system which, besides, they are well-trained to deliver an added-value service focusing on considering the client requirements and enhancing the performance.

is our accreditation body and partner, headquartered in Vienna, Austria, providing management system certification services to the HR & service sectors all over the world.

audits the management systems of the customer organization to determine compliance with the relevant standards and to provide value-added reports to encourage both corrective actions (if necessary) and opportunities for improvement. The portfolio of our certification services includes the following standards:

ISO 10667-1:2020
ISO 10667-2:2020
ISO/TS 24179:2020
ISO 30401:2018
ISO 30405:2018
ISO 30406:2017
ISO 30407:2017
ISO 30408:2016
ISO 30409:2016
ISO 30410:2018
ISO 30411:2018
ISO 30414:2018
ISO 30423:2021
ISO 9001:2015
Our hands-on and friendly audit team gains a deep understanding of your business in the first stage, its strategic direction, context, risks, and the service delivery processes to ensure a customer-centric perspective for the benefit of customers, employees, and broader stakeholders.

The procedure of a ISO certification
The process of certification by TÜV AUSTRIA follows a clear plan.
On this page, we will introduce you to the steps you need to take to get you to the certification audit and obtaining the ISO certificate in the desired discipline.

Step 1: Initial audit Part 1
System check and start requirement

In the first step of the process of certification, your TÜV AUSTRIA auditor considers the structure of your management system, the manual in the form you deliver, the process landscape, and the sequence and interaction of your processes.
In discussion with your management, they let us know about the orientation of your company, and we develop a thorough understanding of the strengths and weaknesses of your organization. This is how we identify the potential for improvement that offers you a real competitive advantage. In addition, we look at your (preliminary) Management Review and your internal audits. In conjunction with the corporate goals, we take this information into account in the next audit step.
After closing this step and gaining a deep understanding of your processes, procedures, and work instructions, we will determine the further course of the audit with you. You have the opportunity to fix potential vulnerabilities until the next audit step.

Step 2: Initial audit Part 2
Practical implementation

In the second step of the certification process, we audit how you have implemented the requirements for your management system. At a certain audit scope, we will put together a suitable auditing team. You will learn about this from us in advance so that you can plan accordingly,
In the beginning, we interview the management. Current issues flow directly into the audit. We then audit the parts of the management system that provide basic information. We will look at the practical application on-site.

Finally, we provide you with a comprehensive audit report with a summary for your management. If there are no deviations, you will receive an internationally recognized certificate that is valid for three years. If deviations are detected, they must be appropriately processed so that you receive your certificate after the re-audit.

Step 3: Surveillance audit
Maintaining the certification
At the latest twelve months after completion of the initial audit, an audit of parts of your management system will take place. Shorter intervals of nine or six months are possible. Finally, you will again receive the audit report with a summary for your management.

TÜV AUSTRIA Tip: The Surveillance audits should primarily serve your company. Your auditor will focus on critical issues such as customer satisfaction or the impact of your management system on your business results. Their goals, as well as current issues, are central to the audit process.

Step 4: Last Surveillance Audit / Focus audit
Your future planning

In the last audit before the recertification (focus audit), we bundle the results for your management: How has your management system developed since the initial audit? What progress has been made? In doing so, we take the focal points of your corporate strategy into account.

The results for future planning are taken into account in the audit planning. On this basis, you can successfully start a new certification cycle (recertification) over three years. The certification process starts again.

Our Tip:
The audit report provides a simple overview of possible strengths and weaknesses. Your TÜV AUSTRIA Auditor also points out the potential for improvement.

The Workflow of our certification process:
Application – tell us what you need, and we review your application and approve
Proposal & Contract – we give you a proposal detailing the cost and time involved in a formal assessment.
Meet your assessment team – we assign you a dedicated Customer Relations Responsible.
Pre-Audit – optional pre-assessment identifies any omissions or weaknesses that need resolving.
Audit – this comprises a number of stages, depending on the chosen standard.
Certification – issues the international ISO Certificate, clearly outlining the scope of your certification.
Compliance – Customer Relations Responsible will carry out ongoing assessments to support your continual improvement activities.
2.Professional Individual Certification
Target groups:
    Board directors
    Managers
    HR practitioners
    CFOs
    HR quality auditors
    Consultant Etc.

Book and seize the opportunity to be accompanied by a professional international expert who brings your company to the world with the hrstandards certification for the field

Or book here a strategical session with the Senior Lead Auditor free of charge to discuss all the details:
Calendly

• JOIN US FOR THIS RARE OPPORTUNITY •
Meet Your Instructor 
 
Dr. Mohamed-Ali IBRAHIM
Top Skills  
Quality & Risk Management, 
      Intercultural Skills,         
Management Consulting 
Languages
English, Arabic, German
Honors-Awards
- Austrian State Award
- International German Award
- SABRE International Award (PR Oscar)
- Best Practice Award
Publications المؤلفات
20 books (on Amazon) about Business Administration, Quality Management, and Translation Science.

The most important literature on the platform AMAZON  

Dr. Mohamed-Ali IBRAHIM  
د. محمد علي إبراهيم  
My first quality reviewer
TÜV AUSTRIA 🇦🇹
And director of the Middle East at
 I-LICS (International Localization Industry Certification System)
 Vienna - Austria
For the following translation sector specifications
ISO 17100 for Translation Service Providers,
ISO 13611 for Interpretation Service Providers,
and ISO 18587 for Machine Translation -
 Post-editing, covering: Consultation, Training, and Certification.
 A former member of the Standards Setting Committee at the Quality Authority and participated in developing a standard
EN15038, for the field of translation
Which became the basis
ISO certified
ISO17100
*
Quality certification grantor
In the field of translation for more
 From 100 companies all over the world
*
Deep experience over 500 reviews
 Formalin Quality Management Systems
And 230 evaluations of translation and localization companies worldwide
*
 Keynote speaker at many
From specialized international conferences
*
 Consultant, trainer, and coach
In Quality Management Systems since 1998
*
 MA in Languages ​​and Translation from the University of Graz, Austria
*
Ph.D. in Quality Management Systems and Risk Management
🤝
 
 

Testimonials

Dr. Mohamed
  Bakr
Mitsco Translation 
& Training

Cairo, 25/06/2020
Dear Dr. Mohamed Ali Ibrahim,
I am writing this letter to you to sincerely thank you for the great efforts you have exerted with our office along the last 12 years to help us upgrade the quality of our translation services to have equal footing with the superior translation offices which you audit all over the world.
No words can express our gratitude for your generous and continuous support.
We highly recommend you to any translator wishing to make use of such a great and unique expert in the field of ISO certification.
If any of your potential candidates desires to know more information from our side, please ask them not to hesitate to contact us or visit our website: www.mitsco.org

Christian
 Bucher 
Mag.
Managing Director
Staff 24

Sehr geehrter Dr. Ibrahim!
Besten Dank für ihre professionelle Begleitung unseres Qualitätssystems! Das angenehme Klima und ihr tiefgreifendes Verständnis unserer Abläufe, sowie ihre Unterstützung bei der Umsetzung unserer Maßnahmen haben unsere Entwicklung beflügelt!
Nochmals besten Dank für die objektive Behandlung beim Audit!

Wael
  Elemam
Business Development Manager

I was honored to work with the Senior Lead Auditor Dr. Ibrahim, one of the most respectable experts in the localization and language services industry.
One of his most important goals is to spread quality standards and encourage others to adhere to them as well as to develop their workflow to meet the international quality standards.
The certification process with Dr. Ibrahim helped us in STAR Middle East to improve our way of thinking, our processes, and tools, for the purpose of obtaining customer satisfaction.
In STAR Middle East, Dr Ibrahim helped our team to improve their quality and workflow. His advice and recommendations helped us a lot in upgrading our workflow and to ensure the highest level of quality.
 Dr. Ibrahim explained to us how to fulfill the requirements of the ISO standard and the certification process. He encouraged our team to work in accordance with international quality standards. I highly recommend other translation companies to work with him because he handled and managed his duties and given promises in a professional way.

Mostafa
 Saeednejad
TransNet Iran

Dear Dr. Ibrahim,
We had a very positive experience with you, First you helped us well understand the basic meanings of the various terms that are used in the translation world, then you helped us implement requirements of the ISO 17100, and finally you always had ideas to improve.
Thank you for your kind and professional cooperation for all this 5 years.

Ahmad
 Mutamad
CEO at TRANSTEC LocalizationJune 24, 2020, Ahmad was a client of Ph.Dr. Mohamed-Ali’s

By way of mere coincidence before four years now, I was lucky to know Dr. Ibrahim. In the beginning, as always, the case for unknown areas, I was skeptical about ISO, certifications, and standards. In our first meeting, Dr. Ibrahim provides a professional short summary of ISO certification, and we have agreed to proceed to the next steps. We walked the steps together, preparing the certification manual, building the system, and educating all involved parties (stakeholders) with the standard translation process. However, unfortunately, we couldn't have the certification from the first initial audit, for some defaults in our system, however, under the guidance, patience, and support of Dr. Ibrahim, we were able, after three months from the date of the first audit, to achieve the certification. It was a very special deep-dive experience results in endless opportunities in terms of business development, developed mindset towards business, and quality perspectives, on the corporate level and personal level, for me myself as the company owner. Later to this experience, and fortunately, I had the honor to participate with Dr. Ibrahim through several conferences, workshops, meetings, and subsequent surveillance audits addressing the ISO certification. Through a very close dealing with Dr. Ibrahim, I knew him professional, tactful, highly committed, fulfilling his promises, supportive, enthusiastic, optimistic, and always inspire all people around him towards success and excellence. Throughout years of experience with Dr. Ibrahim, I believe he is a true influencer for whoever seeking excellence, success, professionalism, an updated business mindset, or has the entrepreneurial spirit on all levels, either corporate or personal. With all my best wishes and due respect,

Mr.Saadi
 Djeffal
 was a client
of Dr. Ibrahim

I rarely come across real talents who stand out like Dr. Mohamed-Ali Ibrahim. I had the pleasure of working with Dr. Mohamed-Ali Ibrahim for three years , collaborating on several project teams. Dr. Mohamed-Ali Ibrahim’s ability to handle multiple projects was unlike any I’ve seen before and made a dramatic increase in the productivity level of our company. No matter how tense a meeting,Dr. Mohamed-Ali Ibrahim made sure everyone left with a smile. As a leader, Dr. Mohamed-Ali Ibrahim earns my highest recommendation.

Sameh 
  Ragab
ISO 17100 Lead Auditor and Certified Translation Provider
UN and Worldbank Registered Translation Vendor

My first encounter with Dr. Mohamad Ali Ibrahim was in 2008 when I embarked on obtaining my EN-15038 certification. From the first moment, I realized how professiona Dr. Mohamad is, as he knows the whereabouts of the translation business well.
Until this very day, Dr. Mohamad Ali Ibrahim was a man of his words, always keeping sharp appointments for the Audits he conducted.
Dr. Mohamad Ali Ibrahim and I took part in many events where we both delivered our expertise and knowledge about the ISO 17100 certification.
Dr. Mohamad Ali Ibrahim never tolerates any shortcomings or pitfalls on part of the people he does Audits for, but also he is very supportive and collaborative all the way.
The advices I have received throughout my entire acquaintance period with Dr. Mohamad Ali Ibrahim had a great impact on my business as a professional freelance translator.
Dr. Mohamad Ali Ibrahim always comes with brilliant ideas and I consider him one of the industry visionaries.
ما هو أعلاه لا يفيك حقك دكتور محمد بكل تأكيد
                               أخوك الأصغر سامح رجب

Abir
 Zidan
Free-Lance
USAID ISO 17100 Certified Translator &
APTN-Certified Translator

Dear Dr. Mohamed,
Hope this email finds you well and safe. It is an honor to write such a testimonial ya Dr. Please find below a few humble words that would never reflect the real value you have. 😃
Testimonial:
“I was first introduced to the subject of ISO 17100:2015 certification, almost 2 years ago. Given the complex scope and extensive logistics of the certification requirements, I thought it would take me ages to obtain it. However, when I got serious about pursuing all steps and requirements, I started with attending orientation sessions and online introductions conducted by Ph. Dr. Mohamed-Ali Ibrahim, ISO Senior Lead Auditor, Representative of MENA Region, and a remarkable expert in this field. He worked with me step by step to make the process as easy as possible, explaining how to build my professional qualifying Handbook that reflects my 20+ years of expertise, how to conform with every single detail within the ISO 17100 standards following the structured processes. Throughout Dr. Ibrahim`s supportive and exceptional guidance, he added more value at every stage I have been accomplishing to fulfill the requirements, providing me with key resources. He also helped me identify new methodologies to incorporate in my current processes, with a focus on business improvements.
Ph. Dr. Mohamed-Ali Ibrahim is a very professional, knowledgeable and easy expert to work with. His words of encouragement and inspiring approach made me feel more willing to deep dive for translation industry new technologies that were even emerging during my certification stage. Dr. Ibrahim drove me through the limitless boundaries of inspiration and non-stop learning.
I encourage all translators around the region to take this significant step towards a professionally recognized path. Acquiring ISO 17100:2015 demonstrates your commitment to meeting client/business needs by delivering best practice translation services, which can lead to higher profits and distinguished recognition. Applying such flawless process, translation management system is now stronger, easy to track, review, evaluate and come out with a reliable and consistent service.
I would like to thank you Dr. Mohamed-Ali Ibrahim for your professionalism both prior and during my recent certification process. It has been a great honor working with you. I appreciate all your efforts. I am looking forward to the surveillance audit next October ISA.”
Best Regards,
How do I register?  

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